Refund & Cancellation Policy
When and how cancellations are processed.
Flight Cancellation Policy
Every booking made on our platform is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
Some bookings may be non-refundable as per the specific airline's policy.
Cancellations can be made offline by sending an email to our support team.
Hotel Amendment & Cancellation Policy
Every booking is subject to cancellation charges levied by the hotel, which may vary with respect to hotels and room types.
Some bookings may be non-refundable as per the specific hotel's policy.
Refund Policy
We will process the refund only after receiving a cancellation request / claim from the customer through email.
Refunds will be credited directly to the customer's mode of payment after we receive the refund amount from the airline or hotel respectively.
Due to banking procedures, refunds on credit cards may take 72 hours, while net-banking refunds may take up to 7 business days.
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